1. Post Graduation in Shipping Management
Skills - Knowledge and experience working in Shipping Industry in roles as Customer Service Executive and Sales Executive.
2. Call Center Industry - Knowledge and Experience working with International Call Centers in various roles as Customer Service, Collections and Sales, interacting with customers from UK, US, South Africa and rest of the world.
Reading world articles
Research and analysis
Content writing
Teaching and guidance
Company - Maersk GSC, Pune
Position - Process Expert
Role - Sales support activities, customer service activites
Experience - 8 years
Call Centers - Various BPO
Roles - Customer Service Executive, Sales Executive
Experience - 2 years