Customer Service Manager seeking work in Dubai, UAE

Available
Serial No: 58665
Skills keywords: customer service manager

List Of Qualifications & Related Skills:

Bachelors Degree, English Literature, result 2:1
A-Level: 4 A Levels. Results : A,B,B,C
GCSE : 10 GCSE\'s. Results: 3x A*, 7x A

Previous Employment Details:

Customer Service Manager: 2014-2016
Day to day running of a dynamic team across multiple offices
Reporting, KPI and SLA setting and maintaining
HR elements including inductions, holding appraisal and performance reviews

Customer Service Team founder and Executive: 2013-2014
Created Customer Service policies and procedures
Create Customer Classification model
Create Client quotes and proposals
Organise Client meetings
Handle all general enquiries

Customer Service Executive: 2010-2013
Maintainence of Client records in CRM system
Create Client quotes and proposals
Organise client meetings
Handle all general enquiries

Current location:  Dubai, United Arab Emirates - View on map
Nationality: British
Preferred Sector of Employment:  , General Management
Spoken languages: english
Location I am interested in working: Anywhere
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