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15+ years of experience in managing Telesales, customer service, call center, BDO , Business portfolio, work force, RD, , whole sales stores, showrooms, Also customers operations supportive management including , Fleets, Maintenance, Back Office, Collection, High usage, and fraud detection. In consistently achieved high records of customer satisfaction rankings, Sales Targets, by managing operations, in many firms which I worked in Telecommunications in Vodafone, TV Cable in OSN , E-Commerce & BDO ( Business development outsourcing) in Onecard, Hospitality, and Hotels management in Marriott, Helnan, TV Shop & Stores in Raneen (TV Shop Market leader), Ceramic & Sanitary in Ahmed ElSallab Establishment (Egyptian Market Product Leader), And CRM Portfolio Manager at Aldeyaa Group-Dubai (Premium Channel Partner of Etisalat UAE)
In still a shared, enthusiastic, commitment, and leads by example to ensure the execution of all business processes, procedures. I am Experienced in Customers engagements, liaison responsibilities, gaining many skills, and knowledge enhancements developed through my work experience in multinational companies which are Onecard, Vodafone, OSN, Marriott, Helnan, RANEEN for TV Shop & Stores, Ahmed ElSallab Establishment for Ceramic & Sanitary, and Aldeyaa Group-Dubai (Premium Channel Partner of Etislat UAE)
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