BSc. Computer Science and Engineering
o German University in Cairo (GUC) 2008
Six Sigma Yellow Belt
Islamic / conventional Banking
Certified International Arbitration Expert
IREB – Certified Professional for Requirements Engineering
ISTQB – Foundation level certified
Advanced management and leadership
ISO 9001 training
ISO 27001 training
Business Development Manager, Software Quality Systems (SQS) August 2011- Current
Responsible for all B2B sales and marketing activities.
Responsible for all SQS-Egypt marketing activities
Identifying new markets and potential clients as well as expansion plans
Planning and representing SQS-Egypt at exhibitions, conferences and meetings
Managing all clients in the MENA region throughout the sales lifecycle
Maintaining customer satisfaction KPI at 100%
Negotiating and monitoring contracts as well as service delivery KPIs and SLAs
Evaluating and classifying potential local partners in the MENA region
Responsible for profit and loss for projects in the MENA region
Presenting to CXO-level Senior Management and Customers
Responsible for due diligence with internal governance
Liaising with legal & tax consultants for contractual and partnership agreements
Technical Sales Engineer, Software Quality Systems (SQS) February 2011- August 2011
Accountable for the implementation of all marketing and sales programs in Egypt.
Co-Managed account for SQS's biggest contract in Egypt (Vodafone)
Through negotiations, project support, and consulting, formed a strong relationship with head of outsourcing at Vodafone resulting in a key endorsement of the company’s services and becoming the one of the most reliable vendors
Consultant, Software Quality Systems (SQS) September 2008 – February 2011
On and Off-site Consulting
Single point of contact for the customers in Switzerland and Germany
User acceptance testing
System integration testing
Project management handling on-/off/mixed shore teams
Sales support on customer side
o Airbus – A350 Operating System (Avionics embedded Systems)
o Volks Wagen (Automotive - CRM)
o OTTO (Retail)
o Port of Hamburg (HHLA - Logistics)
o Kuoni (Tourism)
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