Business Process Modelling
Technical Proficiency (Microsoft
Excel, Agile Software Development and Requirement Management System)
I worked closely with cross-functional teams, and stakeholders in driving process improvements and delivering transformative solutions within the defined business requirements.
Worked with an agile delivery team, collaborating with different team members to deliver high-quality solutions.
Developed functional and non-functional needs from business requirements in order to contribute to the creation of change requests.
Established good working relationships by collaborating and communicating clearly with cross-functional teams and stakeholders while driving and implementing quality control measures for seamless operation and project delivery.
Collaborated with the product owner in refining the product backlog with JIRA and leading reviews during daily stand-up meetings with the software developers.
Liaised with technical and customer experience teams and contributed to the customer journey and touch-point integrations ensuring design concepts were translated into functioning platforms.
Led project teams and ensured deliverables met business requirements and collaborated with developers to debug and solve identified functionality defects.
I spearheaded data gathering from multiple sources to develop and build data solutions and workflows.
Coordinated the test strategy development, scheduling, allocation of test engineers, ensuring test environment availability, creation of test scripts, and generation of test activities and reports.
Created User Stories and populated a delivery backlog to ensure that IT solutions met business needs.
Gathered and analyzed business requirements for various projects by collaborating with the departments to access the impact and provide alternate solutions when necessary.
Created and developed User Stories based on business and systems requirements, as well as defined and elaborated user stories with validation and acceptance criteria.
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