Business Analyst

Currently, I am working as a Business Analyst with 6+ years of business development experience in the field of Information Technology in Wipro Technologies, the global IT business of Wipro Limited which is a leading Information Technology, consulting and outsourcing company with a comprehensive portfolio of services and an organization wide commitment to sustainability and innovation. Having been part of varied domains like Energy & Utilities, Retail, Consumer Goods, Transportation & Government, Healthcare & Life Science, Manufacturing & Hi-Tech and practices like Enterprise Security Solutions, Business Application Services and Business Collaboration, Content and Customer Experience, I have gathered extensive experience of successful project delivery for major UK companies like National Grid, British Petroleum, Argos and other global organisations like Novartis, Zurich Financial Services, FedEx.

BUSINESS SKILLS

• Extensive experience in requirement gathering, managing and documenting business and functional requirements, communicating effectively with the higher management, developers and Quality Assurance engineers.
• Experience in business analysis, developing business processes and system solutions along with deployment and web development.
• Strong technical background with comprehensive knowledge of Software Development Life Cycle, having thorough understanding of various phases like Requirements, Analysis/Design, Development and Testing as a former analyst/programmer delivering enterprise level multi-tier web applications.
• Adept at creating and transforming business requirements into functional requirements and designing business models using UML diagrams - Context, Use Case, Sequence, Activity Diagrams in Enterprise Architect , MS Visio and Rational Rose.
• Expertise in Industry standard analysis techniques such as data flow modeling, case analysis, workflow analysis, functional decomposition analysis, data modeling, and object modeling.
• Streamlining the Business Processes using few mastered Business Analysis techniques such as SWOT Analysis, CATWOE, Rich Diagram, Cost/Benefit Analysis and ERD.
• Extensive experience in conducting business meetings, delivering client presentations & strategy building sessions.
• Facilitation of interactive workshops to gather requirements successfully as well as effective management of stakeholder relationships at all levels of the business (both internally and with the third party suppliers).
• Documented BRD s and RFPs for several projects based on R&D.
• Contributed in the Cost & Estimation of projects using organisational standard models E.g.COCOMO Model, Algorithmic Costing Model and Simulation Model.

TECHNICAL SKILLS

MS Project, MS Office Suite, MS Visio, ErWin, Presentation Packages, Camtasia Studio, eCommerce, Database Management System, CRM Tools, Crystal Report, Data Modeling, Lotus Notes, JMeter, Agile Framework, Scrum, Web Services, IDM, IDAM, OID, OAM, JAVA J2EE, JAVA GUI, JBOSS, HTML, XHTML, Java Script, UNIX Shell Script, AJAX, PL-SQL.

RELEVANT PROFESSIONAL EXPERIENCE

PRESALES BAS-BC3, KOLKATA, Wipro Technologies (1st MAR 2012 –Till date) - JOB TITLE: BUSINESS ANALYST 

Played the role of a Business Analyst. Aided in the development of client requirements via industry standard analysis techniques such as data flow modeling, case analysis, workflow analysis, functional decomposition analysis, data modeling, and object modeling. Documented the results of the analysis activities using the appropriate templates or tools. Performed research & development for the business proposals as inputs to the clients. Documented RFPs for several projects and also involved in project planning and resource loading. Prepared & provided presentations on proposed solutions. Contributed in the estimation and costing of projects using organisation standard models. Promoted the ‘Host Transformation Solution’ Tool across the verticals in the organisation by providing them the demo of the product on a weekly basis in order to strategise the increase in revenue of the product. Provided strategy building sessions to the co-workers as a part of best practice of sharing knowledge in the team on a regular basis.

ATC-IDAM, ATLANTA, Wipro Technologies(7TH MAY 2010 – 11TH AUG 2010)- JOB TITLE: TECHNICAL LEAD

Have played the role of a technical lead, web designer and offshore coordinator in the team. Also was involved in designing the application screens using XHTML and Java Script. Performed end-to-end bug fixing during the whole project. The project was based on Java, J2EE applications hosted in JBOSS application server. It involved authentication and authorisation using Oracle Identity Management and Oracle Access Management. Received several client commendations for solving project critical issues. Was responsible in building information sharing, Identity Management (IDM) by which we can validate our users and that they have the proper credentials, or attributes, to access the right information.

WPCI- DATA SECURITY, KOLKATA, Wipro Technologies(25TH JAN 2010 – 15TH APR 2010) - JOB TITLE: BUSINESS ANALYST

Played the role of Business Analyst in the project. Contributed knowledge of security to the whole team along with mentoring the team members. Also documented the vital information on the proof of concepts performed based on the research and development for example JMeter tool, Security tools, Identity Management Tools which assisted all the team members to control the vulnerabilities in the applications more effectively. Additionally aided in the development of client requirements via industry standard analysis techniques such as data flow modeling, case analysis, workflow analysis, functional decomposition analysis, data modeling, and object modeling.

US-WEBFACTORY, USA , Wipro Technologies (5TH OCT 2009 – 23RD JAN 2010) - JOB TITLE: BUSINESS ANALYST

Played the role of Business Analyst in the project. Mentored and coordinated the team members and was responsible for the successful delivery of the projects. Was responsible for data flow modeling, case analysis, workflow analysis, functional decomposition analysis, data modeling, and object modeling which aided in the simplified interpretation of the business processes. The projects were based on Java, J2EE programming in Sun Solaris platform. It comprised of Unix Shell Scripting and reporting as well. It also involved AJAX, JavaScript and XML and used Agile Framework. Both STARS and RSS Project were delivered successfully as per organisational standard and the team was highly appreciated for the on-time delivery of the project. The project provided the opportunity to gather knowledge in the cutting edge technologies.

ARGOS ,UK, Wipro Technologies (30TH MAY 2008 – 16TH SEPT 2009) JOB TITLE: SYSTEM ANALYST & PROGRAMMER

Responsible for a proper project handover from the UK clients to the Organisation. Have played the critical role of System Analyst and Programmer. Have also contributed in the critical knowledge transition phase during the sign off period. Provided support, maintenance along with building strategies for the eCommerce based project single handed from offshore. Received several client commendations for solving project critical issues on time. Coordinated business meetings. Exhibited effective communication skills & exceptional presentation skills in front of the clients in UK. Coordination of the project interviews for recruiting new resources for the team was also a part of the responsibility.

NATIONAL GRID, UK, Wipro Technologies (18TH SEPT 2006 – 14TH MAR 2008)- JOB TITLE: SYSTEM ANALYST

Have played the key role of System Analyst and Programmer for multiple Java, J2EE based web applications. Have been the sole contact for the applications serving each and every work request as well as for any other client inputs. Was involved in industry standard analysis techniques such as data flow modeling, case analysis, workflow analysis and functional decomposition analysis. Also produced one White Paper on Advanced PL/SQL and contributed to the Wipro Knowledge Portal.