Brand Ambassador

Assistant Manager, Oddbins, South Kensington Branch

• Learned about wine tasting and food and wine matching, began WSET training  (holder of intermediate certificate) and taking exams for advanced level in April
• Ordered stock from warehouse, received deliveries – cellared the wine appropriately according to origin/grape variety etc
• Sold directly to the consumer in a retail environment
• Made sales to local business with accounts in the surrounding area
• Was responsible for cashing up/balancing books at the end of business and closing the shop

• I was Best Rookie from my group and the first to be taken on to the main sales floor
• Average send-out rate of 58 brochures/month, making on average 200 calls/day (roughly 2.5 hours on the phone)
• 13 New Business deals in 4 months – a total of £142 000 of business for Bordeaux Fine Wines
• Promoted to the role of “New Business Closer”

• Completed training as a junior recruitment consultant.
• Consistently met KPIs
• Learned important day planning/time management skills
• Made telephone pitches to serious clients on various Nuclear Projects in France (such as ITER and  Flamanville 3)

• Sold rentals of city cars (e.g. Fiat Panda) and vans both over the phone and face to face
• Responsible for promotional campaigns for all rentals by email and by flyer (at local ports and tourist destinations)
• Liaised with website designers and corrected English version
• Retrieved vehicles from various collection points (e.g. Nice airport) and serviced them for rental

• Bar Service including some basic cocktail training
• Assisted in ordering, particularly the wine list
• Cashed up and aided Bar Manager

• Responsible for chasing unpaid invoices from major clients such as Pizza Express, Ask, Majestic Wine Warehouse and more
• Carried out basic banking duties such as paying in takings from clients, withdrawing petty cash
• Put staff hours on the system and issued pay cheques
• Sold-off anything surplus to requirements (e.g. old office furniture)

• During the introduction of the new licensing laws, processed personal license applications
• Worked long hours under pressure to convert existing clients’ licenses to new system as well as taking on new clients

• First On-trade role – did basic duties: glass collection
• Did bar service in non-peak hours
• Front of house work, welcoming guests to the restaurant/taking coats etc.

• Did basic filing duties, made small purchases for company
• Entrusted to various admin tasks such as reorganising shelving/archiving etc
• Called magistrates courts for hearing dates, learned phone skills