Problem Solving
SAP Super user / Help Desk
operation managment
Team Player
Site seeing - travelling- Tennies - nature lover - Horse riding - Handy work - new cultures- cooking
Service excellence specialist (Jan21-current)
Support service operation through newly formed digital transformation division to find smart solutions for the business and ensure a smooth run for daily operations for after sales department.
Lexus service Advisor (6/2019-12/2020)
carrying out the service advisor role with all aspects (Receipt - Production - Delivery) with maintaining the target records and NPS score and all related job duties
JSAP Super user / L1 Support (06/2018-05/2019)
Joined service and warranty super users team which was formed to implement SAP system in one of the biggest retail companies in the middle east. That implementation was awarded SAP GOLD prize 2019