Application Support Engineer

I am currently available for work
Serial No: 103864
(11/19/1992, male)
Skills keywords: software engineering
List Of Qualifications:

Application Support Engineer
Software Engineer
Software Developer
Data Analyst
Database Developer
Technical Support Engineer

Previous Employment Details:

Innovative Pvt Ltd
● Engage in installation of Proview Server and module services integration and
● Code reviews and implementation.
● Generate and develop reports using MS Reporting Services SSRS
● Automate and schedule scripts for issue monitoring and reporting.
● Prepare technical documentation for product and service understandings.
● Collaborating with field engineers on ATM device integration and installation by
taking remote sessions on client’s servers and resolve issues.

GfK Etilize, US – (Pacific Timezone)
● Understanding the customers systems/shopping cart/database etc. Guide the
customer accordingly on integration of the product content into their intended
● Walk the customer through the integration process of content into supported
database/ ecommerce platform/solution and communicate between company
overseas software development teams and customers.
● Provide technical support on integration with respect to custom requirements for
data feeds. Managing customer requests for various fortune companies worldwide
notably Microsoft, Walmart, Best Buy, Ingram Micro, Amazon,, ADI, D&H
SP Richards etc.
● Engage in susbsystems design analysis and integrate with overall systems.
Maintains and enhances internal existing server processes.
● Review logs of running Java importers if any error/failure occurs and rectify them.
● Automate coverage reports for internal and sales team. Debug system issues to
increase performance and quality of data.
● Provides resolutions to problems by taking the initiative to use all available
resources for research.
● Troubleshooting production issues and implementing resilient tests using Shell
Bash/Batch scripts to prevent future issues.
● Working with environments and DevOps team to ensure efficient and stable builds.
● Collaborating with engineers, product managers on creative solutions to our biggest
quality initiatives.
● Write and maintain technical documentation which contains the understanding of
product data.
● Understand customer requirements and analyze for professional services (Magento,
Shopify, Woo Commerce etc.).2
Software Engineer
Jan 2016 – Aug 2016
Software Engineer
Jan 2015 – Jan 2016
● Working on Linux/MS environment on custom solution to automate
(Extraction/Transformation/Load – ETL) processes by writing Bash/Batch, PHP, Python,
MYSQL scripts or using other scripting languages and web services.
● Attend virtual meetings in order to communicate with customers and answer their
technical questions and provide feasible solutions according to their requirements.

Current location: Pakistan - View on map
Nationality: Pakistani
Preferred Sector of Employment:  IT and Technology, customer service, Engineering
Spoken languages: english, Urdu
Location I am interested in working: Anywhere